Security & reliability
This is a non-technical overview of how we think about safety, stability, and data availability. Details can be shared during procurement and onboarding.
Role-based access
Users only see what their role needs: staff, students, and parents have different views and permissions.
Workflow safeguards
Approvals and locked steps reduce accidental edits and keep assessment and reporting workflows consistent.
Backups & recovery
Backups and snapshots support recovery. We also support exports and additional off-site backups when required.
Availability mindset
Designed for always-on access for staff and families, with operational monitoring and controlled changes.
A note on data loss
It’s not responsible to claim that data can “never” be lost. What we can do is reduce risk significantly: keep backups, test recovery steps, keep clear ownership and access controls, and support schools with export options.